Xpertz Chat

Xpertz Chat lets you stay connected with your Virtual Assistant in real-time. Communicate tasks, get updates, and seek expert advice to optimize your store.

Why Use Xpertz Chat?
  • Stay connected with your dedicated Virtual Assistant in real-time.
  • Receive instant updates on inventory, sales, and profitability.
  • Get expert advice on product optimization, marketing strategies, and store management.
  • Communicate tasks clearly and ensure alignment with your business goals.
How to Access Xpertz Chat
  • Log in to your StoreXpertz account.
  • Navigate to the Xpertz Chat section in the dashboard.
  • Select the store you want to discuss if you have multiple stores.
  • Start a conversation with your assigned Virtual Assistant by typing your query in the chatbox.
  • To avail Xpertz Chat feature you must have a valid subscription.
Best Practices for Using Xpertz Chat
  • Use clear and concise language to communicate your requests or concerns.
  • Prioritize urgent tasks by mentioning deadlines in your messages.
  • Share any relevant files, images, or links directly in the chat for better context.
  • Regularly review updates and suggestions provided by your Virtual Assistant to ensure progress.
When to Use Xpertz Chat
  • Request updates on inventory, sales performance, or marketing campaigns.
  • Seek advice on optimizing product listings, ads, or store strategies.
  • Share tasks or special instructions with your Virtual Assistant.
  • Clarify any concerns or discuss upcoming plans for your store.
Need More Help?
  • Contact your Account Manager directly via email, live chat, or phone for assistance.
  • Use the Support Tickets section to report any issues or queries.
Updated 131 days ago

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